Game Testing
If you are having problems receiving your Shards or Kith ability points, please make sure you have tried updating your browser, clearing your cache, and refreshing the page. If that does not solve the problem, please follow the steps below to help us diagnose the cause of the problem.
1. Access the Developer Tools in your browser.
In Chrome, click on Menu, then More Tools, then Developer Tools; or View, Developer, Developer Tools. Here's a screenshot to show you how to open Developer Tools in Chrome. In Firefox, click on Menu, then Developer, then Developer Toolbar. Here's a screenshot to show you how to open Developer Tools in Firefox. Make sure to click on Developer Toolbar. In Safari, click on Develop, then Show Error Console. Here's a screenshot to show you how to open Developer Tools in Safari.
2. Click on the Console tab.
In Chrome, the Console tab should look like this. In Firefox, the Console tab should look like this. In Safari, the Console tab should look like this.
3. Take a screenshot or copy-paste the information you see in the Console tab.
4. Click on the Network tab, then click on update.
You may need to play the game once in order to trigger this update request. I recommend playing Paper Airplane on Easy mode and simply passing 1 tree, then losing on purpose. In Chrome, the Network tab should look like this. In Firefox, the Network tab should look like this. In Safari, the Network tab should look like this. Make sure you click on update and copy that information. All the way at the bottom should be a bit of code that is very helpful when testing, which looks like this.
5. Take a screenshot or copy-paste the information you see in the Network tab.
You may need to take multiple screenshots to get all the information in the Network tab. Make sure that you have selected one of the "update" requests so that I can see details about the request!
6. Upload your screenshots and copy the URL, to paste into a bug report on this thread.
There are lots of free sites that offer image uploading, such as tinypic and photobucket and dropbox.
Thank you so much for all your help!
1. Access the Developer Tools in your browser.
In Chrome, click on Menu, then More Tools, then Developer Tools; or View, Developer, Developer Tools. Here's a screenshot to show you how to open Developer Tools in Chrome. In Firefox, click on Menu, then Developer, then Developer Toolbar. Here's a screenshot to show you how to open Developer Tools in Firefox. Make sure to click on Developer Toolbar. In Safari, click on Develop, then Show Error Console. Here's a screenshot to show you how to open Developer Tools in Safari.
2. Click on the Console tab.
In Chrome, the Console tab should look like this. In Firefox, the Console tab should look like this. In Safari, the Console tab should look like this.
3. Take a screenshot or copy-paste the information you see in the Console tab.
4. Click on the Network tab, then click on update.
You may need to play the game once in order to trigger this update request. I recommend playing Paper Airplane on Easy mode and simply passing 1 tree, then losing on purpose. In Chrome, the Network tab should look like this. In Firefox, the Network tab should look like this. In Safari, the Network tab should look like this. Make sure you click on update and copy that information. All the way at the bottom should be a bit of code that is very helpful when testing, which looks like this.
5. Take a screenshot or copy-paste the information you see in the Network tab.
You may need to take multiple screenshots to get all the information in the Network tab. Make sure that you have selected one of the "update" requests so that I can see details about the request!
6. Upload your screenshots and copy the URL, to paste into a bug report on this thread.
There are lots of free sites that offer image uploading, such as tinypic and photobucket and dropbox.
Thank you so much for all your help!
