Bug Fix: 6/27/16
Posted on June 27, 2016Game on!
A major update to games is here! I’ve finished up the error message code, so now we have a little more help when troubleshooting. There are 4 types of error messages:
no authentication: The authentication is the random code at the end of the game URL, which is generated anew each time you open the game. Usually this error message happens because you opened a link from the wrong URL, so try clicking on the Fullscreen/Mobile buttons on the site to solve this.
invalid authentication: This means your authentication is outdated, which usually happens because you’ve got multiple tabs open or you used a bookmark to get to the game. Try reopening the game via the Fullscreen/Mobile buttons on the site. Note: sometimes you will still be able to receive rewards even with this error message, such as if you have multiple tabs open! I’m working on a way to make this ONLY show up when you’re not receiving rewards.
no user id: This means you have no recognizable user, so you probably got logged out. Try logging back in and reopening the game via the Fullscreen/Mobile buttons on the site.
timeout: Your connection is not fast enough to receive updates from the game to give you rewards! :( Check your network settings and try again. On mobile, we recommend playing over wifi or 3G and up.
Paper Airplane has also received a new button on mobile: Half-Jump Mode. This mode changes the input from “a single touch” to “a single tap” to cause the paper airplane to bounce upwards. Some users were having difficulty with double-jumps instead of single jumps, so this will halve those into single taps and make the game work for them as well as mobile users who do not have the double-jump problem.
I hope this helps us solve problems and have a great time playing games!
Remember to please report any problems to the Technical Support Forum. Your browser version is very helpful information if we have to troubleshoot a problem. I'd also like to ask, as a favor, if you could try to replicate a problem so that I know whether it was a strange one-time little bug or whether it is reoccurring for multiple users; this also helps me to sleuth my way to the source of the problem. The more details, the better!
Thank you all again for your help and patience as we work together on making Tattered Weave the best it can be!
Investigating:
pop-ups on mobile may appear in odd places on the page when you zoom in/out - status: waiting on CSS mobile layout
forum posts get stickied when they are made/edited by mods/staff, whoops - status: working on solution
previewing an edited forum reply only shows original post, not edited post - status: problem known, solution on hold
multiple users - connectivity issues with the games - status: waiting on error message feedback
gwennafran - no “quit” button on fullscreen games to return to browser - status: designing update
superbearwars and gwennafran - shop auto-restock timer issues - status: workaround in testing on alpha servers
arkonsel and necey - error message when clicking Confirm button multiple times - status: solution in testing on alpha servers
eventual goal - making the Quest Log page more clear for everyone to understand.
KNOWN BUGS
Usernames are all forced into lowercase. That will be changed during the closed beta, so you will be able to edit your username later if you want uppercase letters!
Hoof It is temporarily down for changes. We are making the dances quicker and more fun to play!
Quests are temporarily disabled, except for Piper's hourly quests (which are not tracked under "Completed Quests") and "The Whole Kith And Caboodle" quest from Iris. I aim to add new hourly quests every day until all characters have quests available, but bug-catching will be prioritized over this.
1 minute cooldown between Forum posts is off.
Kith profile widgets (Diet, Toybox, and Knowledge) are not paginating correctly.
Premium purchases will not be available during closed beta.
The security questions dropdown has repeat questions, whoops. We've disabled the security questions on the unlock request for the time being, so you should be able to unlock your account without them.
Item names may sometimes stretch the images in your inventory, in shops, etc.
FEATURES STILL IN PROGRESS
Cooking
Search (items and usernames)
User Stores
Mobile CSS Layout
Item description pop-ups on Kith Profile pages
Quests grant Kith attributes as rewards
