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Pom Pay by LynnStarDragon won the Writing Spotlight! It all started with a rather innocent conversation. “I remember reading somewhere that eating a pomegranate ends in being married… I’ll take ten.”
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All Topics » Technical Support » Solved Problems » Newt Flute

Newt Flute

Tutorial Tutorial

Newt Flute 0 0

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Newt Flute

by _P_K_ » September 23, 2017 05:20 PM

Last Edited: October 23, 2017 09:33 AM

I was just in Starboard Engineer, and I noticed that the bottom half of the Newt Flute's picture is all glitched out...however, if I click on it, the icon in the description is fine. It's the same way in my sales, and it looks fine from the Wishlist.
Avatar image 406720200725 4069 1mkyjyx
Kith golem blue 4
0 0

Re: Newt Flute

by Shazzbaa » September 23, 2017 06:55 PM

It looks okay on my computer!



I wonder if its an issue of just, needing a refresh? If it's still displaying that way consistently for you, it might be good to list out like, what your resolution is and what kind of browser you're using and all that sort of stuff!
Avatar image 14520221019 31946 1p5k036
Kith yellow2b
0 0

Re: Newt Flute

by Himochi » September 23, 2017 08:26 PM

Clearing your cache may also manage to fix it, since it may have just cached the image incorrectly and need a redownload.
Avatar image 33220230215 2100 1opzccy
Kith zinaglyx done maybe tiny
0 0

Re: Newt Flute

by Diana » September 24, 2017 02:18 PM

Yeah, as the others have said, try refreshing and see if that fixes the problem! :)
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Kith 200pluff
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Re: Newt Flute

by _P_K_ » September 24, 2017 02:33 PM

It's still messed up, even though I've tried refreshing, logging out and back in, etc. I did try it out on Chrome instead of Safari and it looks normal there, so maybe it's the browser?
Avatar image 406720200725 4069 1mkyjyx
Kith golem blue 4
0 0

Re: Newt Flute

by Himochi » September 24, 2017 03:20 PM

Last Edited: September 24, 2017 03:50 PM

I use Safari and the image works fine for me,

Edit: Wow I literally typed the exact wrong browser in this post. Oops.
Avatar image 33220230215 2100 1opzccy
Kith zinaglyx done maybe tiny
0 0

Re: Newt Flute

by Shazzbaa » September 24, 2017 03:49 PM

Posted by: "Sparkleswords"

It's still messed up, even though I've tried refreshing, logging out and back in, etc. I did try it out on Chrome instead of Safari and it looks normal there, so maybe it's the browser?


I'm not very tech savvy, but this sounds like maybe Safari has the image cached funny, so switching to Chrome fixed it because Chrome didn't already have that image cached -- I checked it in Safari and it looks fine there to me, so clearing your cache might clear it up?
Avatar image 14520221019 31946 1p5k036
Kith yellow2b
0 0

Re: Newt Flute

by Club » September 24, 2017 06:22 PM

Hey there [@Sparkleswords]!
Refreshing and clearing your cache are slightly different things! Your PC stores certain data on it for ease and speed of loading of web pages.

While I don't use Safari myself I did look up the quick directions on how you should be able to clear it!


Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
Click Remove Now in the pop up window that appears.

This sounds like it also will clear your cookies along with your cache so prepared to lose any stores passwords on websites that you have 'remember me' selected on'.
I think if you have one of the newer versions of safari there are some deeper hidden options to just delete your cache rather then your cache and cookies, but its a few more steps involved. I'll link a site with some images that can help walk you through that if you'd rather try and take those steps instead. Let me know how it goes!

http://osxdaily.com/2016/01/17/empty-cache-safari-mac-os-x/
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