Tailoring not working on mobile
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Tailoring not working on mobile
by Ariana » February 13, 2021 04:36 AM
Last Edited: February 14, 2021 07:53 AM
Since yesterday, I have been unable to tailor when on my phone. Everything works normally, up until the confirmation that I want to tailor the thing. But after the page-reload following that, the thing hasn't been tailored.
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Re: Tailoring not working on mobile
by stopboorider » February 13, 2021 07:06 AM
This will have to be looked at by someone else who can get deeper into it, but until they are awake:
Could you please also list what kind of phone OS and browser you're using when this is happening, to help narrow things down for them? Thanks!
Could you please also list what kind of phone OS and browser you're using when this is happening, to help narrow things down for them? Thanks!
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Re: Tailoring not working on mobile
by Ariana » February 13, 2021 09:12 AM
I need to correct myself, since I am back on my laptop now: tailoring does apparently partially work on both my mobile and my laptop... the problem seems to be limited to a certain (or possibly several? I don't have enough materials to do extensive testing, unfortunately) items.
I managed to tailor both eyebrows and basic shorts, but I seem utterly incapable of tailoring Candy Stripe Stockings on either mobile or my laptop.
I managed to tailor both eyebrows and basic shorts, but I seem utterly incapable of tailoring Candy Stripe Stockings on either mobile or my laptop.
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Re: Tailoring not working on mobile
by Dread » February 13, 2021 09:44 AM
Hmm- I just went to see and I was able to craft that pattern on chrome mobile, so I'm not sure what could be going on other than the servers briefly hiccuped while you happened to be trying to craft.
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Re: Tailoring not working on mobile
by Ariana » February 13, 2021 02:19 PM
Last Edited: February 13, 2021 02:22 PM
I tried several times both today and yesterday and I logged in and out in between, so I don't think it was just a singular hiccup.
I just tried again and it still doesn't work, even though I get the "Item has been successfully tailored and added to your inventory" message.
I just tried again and it still doesn't work, even though I get the "Item has been successfully tailored and added to your inventory" message.
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Re: Tailoring not working on mobile
by Himochi » February 13, 2021 02:42 PM
Last Edited: February 13, 2021 02:42 PM
I've worked out the issue - it's because the base pattern requires White Dye, and the dye colour being chosen Also requires White Dye.
It's reading that as you needing White Dye x1 and White Dye x1, rather than White Dye x2 - so it thinks you have enough to craft it because you have 1 White Dye. Then, when you go to craft it, it errors because you don't have enough items. I think.
This is one [@Diana] will need to look at, but 'til then, you should be able to work around the issue if you get a second white dye!
It's reading that as you needing White Dye x1 and White Dye x1, rather than White Dye x2 - so it thinks you have enough to craft it because you have 1 White Dye. Then, when you go to craft it, it errors because you don't have enough items. I think.
This is one [@Diana] will need to look at, but 'til then, you should be able to work around the issue if you get a second white dye!
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Re: Tailoring not working on mobile
by Diana » February 14, 2021 07:44 AM
Thank you for solving the mystery, Himochi! I'm going to tag a [@Club] to review this one and decide what to do, since she manages the Tailoring feature for us.
Club, feel free to delete out the base dye if that works best, or let me know what you decide to do with this if you have a better idea. :>
Club, feel free to delete out the base dye if that works best, or let me know what you decide to do with this if you have a better idea. :>
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