High Scores Not Synced and Gem Issues
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Re: High Scores Not Synced and Gem Issues
by Ariana » May 28, 2020 04:33 PM
So, I also still have the issue with High Scores not matching. The High Scores on the High Score page seem to reset at midnight, local time for me (which would be 18:00 CHT and which also moved to summer time when my time zone did) and it has always been like this for me, so I had always kind of assumed that it was supposed to be like this (until I found this thread).
The Scores that count for Gems (and that are displayed on the Game's page directly), seem to reset at a different time, though (but since that is in the middle of the night for me, I never paid attention to when exactly).
The Scores that count for Gems (and that are displayed on the Game's page directly), seem to reset at a different time, though (but since that is in the middle of the night for me, I never paid attention to when exactly).
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Re: High Scores Not Synced and Gem Issues
by Vivixion » June 25, 2020 10:52 PM
Noticed the same problems! A few things:
Yesterday, I got 3 gems when I was only supposed to get 1. I had scores showing on the High Scores page for Paper Airplane, Stumped, and Glitchsweeper; but I only had a true high score for Glitchsweeper. It looked like the page reset the recorded scores a few hours before midnight since some games were missing from the page, but I don't remember the exact time. I'd guess at 7 EST? No screencaps for this one, sorry.
Today, the same thing happened with the High Scores page, only 4 games appeared, with 3 of them showing lower scores than what the games' pages show. I forgot to include the timestamps in the screenshots, but I took them around 9:55 EST.
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Yesterday, I got 3 gems when I was only supposed to get 1. I had scores showing on the High Scores page for Paper Airplane, Stumped, and Glitchsweeper; but I only had a true high score for Glitchsweeper. It looked like the page reset the recorded scores a few hours before midnight since some games were missing from the page, but I don't remember the exact time. I'd guess at 7 EST? No screencaps for this one, sorry.
Today, the same thing happened with the High Scores page, only 4 games appeared, with 3 of them showing lower scores than what the games' pages show. I forgot to include the timestamps in the screenshots, but I took them around 9:55 EST.
Spoiler



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Re: High Scores Not Synced and Gem Issues
by Diana » June 26, 2020 10:14 AM
[@Vivixion] The screenshots are super helpful, as are the timelines, thank you! This bug is really eluding us, fix and after fix with no luck... We'll keep trying to find the root of the problem and get a lasting solution, thank you! I appreciate the detailed info as it's the best way to track down where the issue is actually happening.

