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All Topics » Technical Support » High Scores Not Synced and Gem Issues

High Scores Not Synced and Gem Issues

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High Scores Not Synced and Gem Issues

by Taiga » December 13, 2019 01:32 AM

Last Edited: May 28, 2020 04:33 PM

I had this in another post in the suggestion section, but it was mentioned to also add it here.

As it stands right now, the high scores written on the "High Scores" page reset at 7:00 PM EST and the high score displayed on the individual game page resets and the score gems are given at 11:00 PM EST.

It gets a little problematic because the score on the "high scores" pages and the individual page don't necessarily match. For example, if the high score for airplane is 2000 on the individual page at 8:00 PM, yet non existent on the "high score" page, if I play and score 1500, it will update on the "high score" but the game itself will still say 2000. As soon as 11:00 PM comes, the "high score" page still has the 1500, but the game page now has nothing.

Okay, I will admit that this next paragraph, I am unsure if this is the correct conclusion, so if anyone else has the answer or other data, please correct me. But, I've noticed that when it comes to high scores, the high scores gems that are awarded don't always seem to be correctly given. Some days I count myself as having, for example, 4 high scores, yet only getting 2 or 3 gems. I am not sure, but after a few days of trying to get high scores, I think it counts the high scores on the individual pages and not the "high scores" pages, meaning that if there's a discrepancy between the two, it could cause confusion as to whom the gem will end up. Once again, these are only my observations, I may be wrong/have missed something really obvious.

Original post: https://thetatteredworld.com/forum_subcategories/12/forum_topics/9960?page=1#reply-201116
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Re: High Scores Not Synced and Gem Issues

by Diana » December 16, 2019 07:18 AM

I'm not sure about the scores not matching, but will test and see if I can replicate the issue. For the timing mismatch, that's an easier fix, so we'll get that sorted as soon as we can! Thank you for reporting it!
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Re: High Scores Not Synced and Gem Issues

by Amulet » January 26, 2020 12:51 AM

I just wanted to tag onto this, as I believe gems still aren't being consistently rewarded? I only have one real data point, but I received a high score yesterday but have seen no change in my gem numbers. It might just be a timing thing though? Are gems still being rewarded at 11 EST? I am quite confused trying to keep up with daily resets.
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Re: High Scores Not Synced and Gem Issues

by Diana » February 11, 2020 11:53 AM

Okay, sorry for the delay, but I believe this should be synced up now to reset at midnight CHT as well as send a notification if you receive the daily high score. Fingers crossed that resolves everything!
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Re: High Scores Not Synced and Gem Issues

by Taiga » February 13, 2020 10:00 AM

I was looking at high scores and noticed that the high scores are still not necessarily the same. They are a bit small, but the scores for Bumble Bum are 80 on the game page and 130 on the high score page.

Spoiler



These were taken at 9:53 AM

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Re: High Scores Not Synced and Gem Issues

by Diana » February 13, 2020 10:24 AM

Oh! Hm, that looks like it's probably a caching issue. We'll take a look at that next week and see about fixing that discrepancy too. Thank you for the example & timestamp! That helps a ton.
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Re: High Scores Not Synced and Gem Issues

by Diana » February 18, 2020 12:23 PM

Phew, okay, we just put a hopeful fix in place for the discrepancy between pages (one was getting stuck cached while the other was not using any caching), so we'll see tomorrow if all's working correctly now! Thanks so much for your patience with the process.
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Re: High Scores Not Synced and Gem Issues

by Archivist » March 05, 2020 09:39 PM

These still don't match.
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Re: High Scores Not Synced and Gem Issues

by Orcality » April 22, 2020 10:38 PM

Last Edited: April 22, 2020 10:41 PM

(Just to say, this was an issue when I first joined and I only just realized it has to be a bug now)

https://tatteredworld.com/forum_subcategories/66/forum_topics/10444 <--- earlier today

So i found that if i play, say, a game at 10 a.m. PST, the high score will show on the leaderbaord...which hasn't been cleared since yesterday. Then, I don't get the reward even if I do have the highest score all day and unless I play a game in the afternoon/evening, I don't get the gem. Sometimes I can play a round and the high score I got earlier will show, soemetimes i'l lplay the game and the "new" high score will show. Which is annoying since sometimes I cant get on at night and stuff.

I tried this with Memory today. In the thread, I posted about howi played Memory this morning. I haven't played it since, but I still have the highest score today (22000+)

IN addition, sometimes I wont get gems for all the high scores I get. And I know for a fact I had the highest score on Bumble Bum yesterday (though idk if "peaceful" mode counts but I think it does?)
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Re: High Scores Not Synced and Gem Issues

by Orcality » April 23, 2020 10:46 AM

Last Edited: April 23, 2020 10:47 AM

Update: I got my gem from Memory. I'm not sure if someone beat my score on This Little Pig or not though.


Edit: I got no gem for THis LIttle Pig
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Re: High Scores Not Synced and Gem Issues

by Orcality » April 25, 2020 10:37 PM

Last Edited: April 25, 2020 10:38 PM

Today:
I got this for Hoof It

Daily High Score: 1260
reached by Orcality


but then....this Is what I saw just now


This afternoon it said I had the high score.


Edit :w hoops just showed off my shard count atm. Erm...heh ><>
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